Emily James
Articles
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Is it possible to receive negative GG Rewards Points?
Yes, it is possible to receive negative GG Rewards points. Some ways you could lose points include: If your project reports are not submitted on time, which can also make your project unsearchable...
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What does it mean if my project report is rejected?
A project report may be rejected if it includes content that violates GlobalGiving’s guidelines or does not meet our quality standards. Common reasons for rejection include:Sharing names or other p...
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My organization is recently founded and we only have one year of financial reports, can we submit one year?
GlobalGiving requires three years of financial information. If your organization has been founded within the last year and only has one year of financial reports, please submit the financial report...
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How do I change the amount of my monthly donation?
Through your GlobalGiving profile, you can easily change the amount of your Project of the Month membership donation. In the top right corner of the website, select the profile icon (or log in). Un...
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How can I donate via M-Pesa on GlobalGiving?
Anyone with a Kenyan mobile money account—including M-Pesa, Airtel Money, Equitel, and others—can make a mobile donation through GlobalGiving’s partnership with M-Changa. To donate via M-Pesa, foll...
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How often is my GG Rewards Status updated?
Your organization’s GG Rewards Status updates once each day at 9 a.m. ET and calculates points based on actions taken within the past year. You will be notified by email when your GG Rewards Status...
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What should I avoid when writing my reports?
Project reports must contain content specific to the project. The focus of the report should be on updates to the project or stories of your work.We ask that project leaders keep the following poli...
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The application has rejected my document for upload because it is too large, what do I do?
If your file is too large to upload, we recommend compressing it to reduce the size. There are many free tools available online to help with this—for example, Small PDF. Once the file is compressed...
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How can I update the billing information for my recurring donation?
To update your billing information: Log in to your account on GlobalGiving.org. On the right-hand side of your account page, you will see your current billing details. Click Edit below your cred...
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Will My GG Rewards Points Expire?
Yes, your organization’s points will expire one year after they were received. GG Rewards statuses are updated each day at 9 AM ET, so actions will no longer count toward points once they are more ...