Answers to some common questions
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All donations are tax-deductible for donors who are US taxpayers, and all projects on GlobalGivin...
- How do I cancel my recurring donation?
- I need to change the credit card I am using for my monthly donation. How do I do that?
- When will I be charged for my monthly donation?
- How do I change the amount of my monthly donation?
- How do I update the billing information on my recurring donation?
- Will I receive a tax receipt when my credit card is charged each month?
Disaster Recovery Network
- What makes GlobalGiving different from other nonprofits for disaster relief?
- How do I know I can trust my donation to GlobalGiving?
- How long will it take for my money to get to disaster-affected areas?
- Where does the money from a disaster fund go?
- What is the fee on GlobalGiving's disaster funds?
- How will you keep me updated about how my donation is used?
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- I received an email saying my application needs to be revised. What does that mean?
- How does GlobalGiving work?
- What do I need for the application?
- Can I submit my application materials through email?
- How do I know if my organization is eligible for GlobalGiving?
- I am registered nonprofit outside of the United States, can I still apply?
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- Is my nonprofit allowed to advocate for a specific cause?
- Can my nonprofit use GlobalGiving to lobby for a specific cause?
- Can I edit my project page to display in currencies other than USD?
- How do I create a new project?
- How do I edit my project?
- How long can projects remain on the GlobalGiving?
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- When will my organization receive the money we raised for organizations registered in China?
- My organization has decided to receive GlobalGiving disbursements to our Brazilian bank account using FXecute. What do I need to do to make sure the payment is successful?
- How can I view or update my banking information?
- When will my organization receive the money we raised?
Thank You Note Manager
- What is a thank you note automation rule?
- How can I make a thank you note template?
- Can I customize my thank you note automation settings or is there a standard rule?
- How do I add a photo to my thank you notes?
- How do I see which thank you note template was used for each donor?
- In the Thank You Note Manager, how is Engagement calculated?
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- How can I create a direct link for specific donation options?
- How can I link directly to recurring donation options?
- How does GlobalGiving choose what projects are featured on the homepage?
- Where can I access past webinar recordings?
- Can my organization add our GlobalGiving donors to our newsletter list, or email them directly?
- What is M-Changa?
- What is the GlobalGiving + M-Changa Partnership?
- What organizations are eligible to use this giving option?
- Where do I go to get help with my M-pesa or mobile-gift?
- What happens with conversion rates with my M-Changa donation?
- Is there a donation minimum to give via M-Pesa and M-Changa?
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Corporate Gift Cards
- Can my company get reports about eCard redemptions?
- Why do Gift Cards expire?
- What happens when gift cards aren’t redeemed?
- How can I order GlobalGiving physical gift cards in bulk to give to a large group of recipients?
- How can I order GlobalGiving eCards in bulk to give to a large group of recipients?
- How do I place a corporate gift card order?
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Corporate Partnerships on GlobalGiving
- My company wants to support GlobalGiving projects. How can I start fundraising as a small business?
- What tools and services does GlobalGiving have to help with your cause marketing campaign?
- I'd like to start a corporate partnership with GlobalGiving. Where do I start?
- How can GlobalGiving work with corporate partners?
- Which companies are currently working with GlobalGiving?