- I received an email saying my application needs to be revised. What does that mean?
- How does GlobalGiving work?
- What do I need for the application?
- Can I submit my application materials through email?
- How do I know if my organization is eligible for GlobalGiving?
- I am registered nonprofit outside of the United States, can I still apply?
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- Is my nonprofit allowed to advocate for a specific cause?
- Can my nonprofit use GlobalGiving to lobby for a specific cause?
- Can I edit my project page to display in currencies other than USD?
- How do I create a new project?
- How do I edit my project?
- How long can projects remain on the GlobalGiving?
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- What do I put in the “bank to bank instructions” field?
- What is FXecute? Are there any additional fees?
- How do I know whether to select Wire or FXecute for my disbursement method?
- What if my bank charges high transaction fees?
- When will my organization receive the money we raised for organizations registered in China?
- My organization has decided to receive GlobalGiving disbursements to our Brazilian bank account using FXecute. What do I need to do to make sure the payment is successful?
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Thank You Note Manager
- What is a thank you note automation rule?
- How can I make a thank you note template?
- Can I customize my thank you note automation settings or is there a standard rule?
- How do I add a photo to my thank you notes?
- How do I see which thank you note template was used for each donor?
- In the Thank You Note Manager, how is Engagement calculated?
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- How can I create a direct link for specific donation options?
- How can I link directly to recurring donation options?
- How does GlobalGiving choose what projects are featured on the homepage?
- Where can I access past webinar recordings?
- Can my organization add our GlobalGiving donors to our newsletter list, or email them directly?
- What is M-Changa?
- What is the GlobalGiving + M-Changa Partnership?
- What organizations are eligible to use this giving option?
- Where do I go to get help with my M-pesa or mobile-gift?
- What happens with conversion rates with my M-Changa donation?
- Is there a donation minimum to give via M-Pesa and M-Changa?
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